Taking care of your mental health is crucial for your overall well-being, but unfortunately, traditional therapy has its shortcomings when it comes to costs, accessibility, and flexibility. That’s why more people today are connecting with licensed therapists online, on video and via apps.
Online therapy is a convenient alternative to traditional in-person counseling and provides a safe space to work through obstacles or find healthy ways to overcome or cope with mental health conditions or issues. Online counseling can help manage numerous issues and improve emotions and social skills. But with so many online counseling platforms to choose from, it can be challenging to decide how to start searching for the most suitable option.
Looking for the right online therapy service to suit your needs? To help you make an informed decision, experts from therapy-reviews.com have analyzed the most popular online therapy services and created this list. Here are top 5 online therapy platforms you can trust in 2022.
Calmerry – Best Overall Online Therapy Site
- Unlimited messaging therapy (text, audio) and live video sessions
- Licensed therapists with experience in different fields
- You are matched with a therapist by Calmerry staff, not algorithm
- Multiple subscription plans to choose from
- Helpful resources available on the blog
- You can switch therapists for free to find a good fit
- Free mood tracker and journaling app
- Responsive customer support via online chat, email, phone
- Online live sessions are short
- No medication management
- Doesn’t accept insurance
Calmerry is a relatively new platform that offers subscription-based online therapy and counseling services to individuals and couples and matches clients with licensed therapists from their states. Calmerry therapists are clinical psychologists, marriage and family therapists, clinical social workers, or licensed professional counselors with a master’s or doctorate degree in their field. All the online therapy providers are trained in a wide variety of evidence-based therapies.
The mission of this platform is to provide a safe virtual space where people can find help with any type of mental health issues. Whether it’s anxiety, depression, PTSD, grief & trauma, Calmerry can securely connect you with an experienced therapist who specializes in treating your type of issues. The online platform is a good option if you’re looking for self-esteem counseling or need an LGBTQ+ affirming therapist. Even though you don’t choose your therapist, you can switch to a different provider at no cost.
After you sign up and choose your subscription plan, you’ll get access to personalized Therapy Room that gives you a private space to meet with your therapist, process your online sessions, and manage your subscription. You can message or video chat with your counselor here as well as access to your Reflection Helper. It’s a free chatbot designed to help you track your daily mood and create journal entries that will allow you to self-reflect on your online therapy journey.
Talkspace – Best Network of Therapists
- A variety of communication options available
- Individual, couples, and teen therapy
- Psychiatry services
- Clients can choose their therapist from recommended suggestions
- Psychiatrists can prescribe medication
- Some services may be covered by insurance
- Good resource library
- Response time depends on the individual therapist
- Not always in network for health insurance
- No therapist bios on website prior to signup
Founded in 2012, Talkspace offers online therapy services that now include individual therapy, couples therapy, psychiatry, medication management, and teen therapy. It’s is a subscription-based platform, so you pay monthly for online access to your personal therapist. After you complete a questionnaire, you can choose your therapist from algorithm-selected matches, but you are allowed to switch therapists at any time for free.
The platform offers a variety of different communication options for talking with your counselor online, including video, audio, live chat, and unlimited messaging. Talkspace also partners with several health insurance providers and EAP plans so you can talk to a therapist without breaking the bank if your plan is in-network.
The online therapy platform has a large network of licensed providers that cover a range of specialties. Talkspace has strict licensing requirements for all mental health professionals guaranteeing the best care. They can treat a variety of conditions or concerns, including anxiety, stress, burnout, depression, eating disorders, mood disorders, OCD, chronic illness, relationship issues, substance abuse, and more.
Betterhelp – Best for Convenient Communication
- Online therapy sessions by chat, phone, and video
- Individual therapy, couples therapy, and therapy for teens
- A large provider network
- All therapists are licensed
- You can request financial aid
- No extra charge for changing therapists
- Optional weekly group sessions
- No medication management service
- Not covered by insurance
- You can’t choose which counselor you’re paired with
BetterHelp is one of the most well-known and popular online therapy companies today and boasts of the largest network of qualified therapists. They are clinical psychologists, licensed clinical social workers, licensed marriage and family therapists, and licensed professional counselors with masters or doctorate degrees. They are trained to address a variety of mental health concerns, including but not limited to depression, anxiety, PTSD, eating disorders, grief & trauma, addiction, relationship issues, parenting.
The online therapy platform uses an algorithm to match you to a mental health professional, but you can switch therapist to find a provider that is a good fit for you. Although Betterhelp doesn’t accept insurance, you can apply for financial aid when you sign up.
There are many ways to access mental health care on this online platform, including text messaging and video calls. You can message your counselor any time of day or schedule an online live video session when you’re free. You can do it by clicking on the live chat feature which will allow for real-time communication with your provider through an online platform.
MDLive – Best for Online Psychiatry
- Online appointments available on nights and weekends
- Talk therapy and psychiatry
- Psychiatrists can diagnose mental health conditions
- Therapists have an average of over ten years of experience
- You can choose your own provider and it’s easy to find a match
- Therapy appointments last for 45-60 minutes
- There’re no subscription plans
- The price of seeing a psychiatrist is higher than other similar platforms
- No messaging therapy
MDLive provides a broad network of licensed therapists and board-certified psychiatrists you can choose from. You can get online support for PTSD, bipolar disorder, substance use, anxiety, eating disorder, relationship concerns, job loss, loss of a loved one, parenting challenges, LGBTQ+ issues, and more. You can also get medication prescriptions through MDLive appointments. The prescription will be sent directly to the pharmacy of your choice.
All MDLive therapists and psychiatrists go through a background check for licensure, education and training, and work history. They have all been specially trained in telehealth. The online platform’s directory is easy to navigate and gives additional information about each provider so you can find the right fit. MDLive takes your confidentiality very seriously and protects your privacy and personal health information. The company can share your information with your primary care doctor if you choose in accordance with applicable state and federal laws.
MDLive doesn’t offer a subscription-based online therapy service. You need to book each appointment separately, and you can’t do it immediately. You request the appointment time and have to wait for the therapist to get back to you. If you have health insurance and your plan provides coverage for mental health services, your out-of-pocket costs for online therapy may be lower.
Online-Therapy.com – Best for CBT
- The whole self-guided online program is based on CBT
- Daily contact with a therapist Monday through Friday
- Unlimited messaging with an assigned therapist
- Three subscription plans available
- A great suite of online self-care tools you can use outside of session
- Discount on the first month of subscription
- The Basic plan doesn’t include live video conferencing with a therapist
- Doesn’t accept insurance
- No couples therapy
Online-Therapy.com’s self-guided program is based on cognitive behavioral therapy (CBT), which is a proven method for helping you manage your emotions and learn healthier behaviors. This approach is effective when treating a variety of mental health conditions, including anxiety, depression, phobias, alcohol and drug issues, eating disorders. You can choose from several subscription plans. Depending on what therapist you’re matched with, you can have online therapy sessions via chat messaging, phone, or video session.
The platform presents its online therapy program as a toolbox of resources that includes therapy sessions, journal prompts, yoga videos, activity plan, and homework worksheets that your therapist provides feedback on. The online CBT program is divided into eight sections and has twenty-five worksheets. You can work on it at your own pace as there is no set time limit for completing the program. They don’t accept insurance, but new subscribers get 20% off of their first month’s fees.
In recent years, online therapy has become very popular among all walks of life, offering a commute-free way to get mental health support from the comfort of your own home. It’s also as effective as live on-office therapy, although in most cases, it’s more affordable. If you’re considering seeing a therapist, we definitely recommend that you should give online therapy a try.
Choosing a therapy provider is an important decision, so you might be at a loss for which online therapy site to choose to connect with a therapist, we suggest you check out top picks from our list and do your own research to find out what’s available. You should choose from online therapy platforms that employ only licensed mental health professionals and follow the best practices to protect your information.